Backup As a Service

Secure, Flexible, and Comprehensive Data Protection

Livewire Cloud’s Backup as a Service (BaaS) delivers a robust and adaptable data protection solution tailored for modern cloud management platforms. Whether you’re managing IaaS, Private Cloud, VDI, DevOps Cloud, On-Prem Infrastructure, or SaaS applications like Office 365 and Google Workspaces, our service ensures your data remains secure and recoverable.

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Service Overview

Our Backup as a Service is designed with MSPs in mind, offering cross-cloud platform compatibility and a subscription-based model, eliminating the need for upfront investments or long-term commitments. We provide MSPs with the flexibility to choose their preferred backup tools while we handle implementation, monitoring, and management within our cloud environment.

Key Features

Fully Managed Backup Solution

Livewire Cloud offers a comprehensive backup service where all aspects of data backup and recovery are managed by our expert team, ensuring your data protection is hassle-free and efficient.
This service includes the setup, management, and monitoring of backups, freeing up your resources to focus on core business activities.

MSP-Centric Design and Implementation

Designed with Managed Service Providers (MSPs) in mind, our solution supports customized implementations that align with MSP operational and business models.
This approach enhances MSPs’ ability to manage client backups efficiently and at scale, providing tailored services for diverse client needs.

Choice of Industry-Leading Backup Tools

We offer a selection of top-tier backup tools, allowing clients to choose the best fit for their specific environment and recovery goals. Choices available from Veeam, Acronis, Nakivo, Zerto, VMware SRM, and Altaro
Each tool is supported by our expert team, ensuring you benefit from the best features and capabilities of industry-leading technologies.

Cross-Cloud Platform Compatibility

Our service supports a wide range of platforms, from traditional on-premises environments like VMware and Hyper-V to cloud-based infrastructures including OpenStack, Proxmox, Public Clouds and various SaaS applications.
This compatibility ensures seamless backup and recovery across different computing environments and enhances data mobility.

24/7 Monitoring and Support

Livewire Cloud provides round-the-clock monitoring of your backup environments, coupled with immediate support to address any issues swiftly and effectively.
This constant vigilance helps prevent data loss and ensures rapid resolution of potential disruptions.

Multi-Level Data Recovery

Our backup service includes multiple layers of recovery options, from single, database object, mailbox item to entire systems, ensuring you can quickly restore operations after an incident.
This multi-level approach provides flexibility and reliability in recovering critical data under various scenarios.

Immutable Storage on S3

We utilize immutable storage on S3 to protect backup data from being altered or deleted, safeguarding against ransomware and other malicious attacks.
This feature ensures that once written, your data cannot be compromised, maintaining its integrity and availability.

Self-Service Options for MSPs

MSPs can independently manage and monitor their client backups through our self-service portal, providing control over the deployment and ongoing management.
This autonomy enhances efficiency and allows MSPs to customize services to the specific needs of their clients.

Self-Service Restores

Clients have the ability to perform restores on their own via our user-friendly interface, which offers quick and easy access to backed-up data.
This self-service capability empowers users and reduces recovery times, enabling immediate response to data access needs.

Integrated Backup Reporting

Comprehensive reporting tools are integrated into our service, providing insights into backup health, performance, and compliance status.
These reports aid in proactive management and ensure transparency, helping you make informed decisions about your data protection strategies.

Option to set up Scale-Out S3 Repositories

You have the option to establish scale-out S3 repositories, which offer scalable, flexible storage solutions that grow with your data needs.
This scalability ensures cost-effective storage management and improved performance as your data volume increases.

Benefits

Data Security and Integrity

Protect your critical business data with our robust security protocols, ensuring it remains safe from unauthorized access and breaches.

Reduced Downtime

Our rapid data recovery options help minimize downtime, keeping your business operations running smoothly and efficiently.

Vendor Agnostic

Choose the best backup tools that suit your organizational needs without being locked into a single vendor. Our platform supports a variety of industry-leading backup solutions.

Global Accessibility

Enjoy the flexibility of accessing your backup data from any part of the world, thanks to our cloud infrastructure. This ensures business continuity, regardless of geographical location.

Predictable Cost Management

Forecast your backup expenses accurately with our transparent pricing model. Avoid unexpected costs and manage your budget effectively.

Cost-Effective

Eliminate the need for expensive hardware and maintenance costs with our scalable, cloud-based solution. Pay only for the storage and services you need.

Peace of Mind

With automated backups and 24/7 support, you can rest assured your data is protected and recoverable, allowing you to focus on growing your business.

Ease of Management

Benefit from self-service options, integrated backup reporting, and more, making management straightforward and hassle-free.

Scalability

Easily scale your backup solutions to meet the growing demands of your business. With Livewire Cloud’s BaaS, you can adjust your storage and service requirements as your data needs evolve.

Compliance and Regulatory Support

Our solutions help you meet industry-specific compliance requirements, ensuring that your backup and recovery processes adhere to necessary regulatory standards.

Enhanced Collaboration

Enable seamless collaboration among your team members with self-service restore features and access to backed-up data from anywhere, at
any time.

Customer Use Cases
Partner Use Cases
Technical Specifications
Service Delivery Options
FAQ’s

Customer Use Cases
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Business Continuity and Disaster Recovery (BCDR)
Businesses can leverage our cloud backup solutions to ensure business continuity and robust disaster recovery strategies. In the event of a data loss incident—whether due to cyber-attacks, natural disasters, or human error—having reliable backups ensures that critical data is quickly restored, minimizing downtime and operational disruption.
Compliance and Regulatory Requirements
Many industries are governed by strict regulatory requirements regarding data storage and protection. Our cloud backup solutions support end customers in meeting these compliance standards by offering secure, encrypted storage and detailed audit logs, thereby reducing the risk of non-compliance and potential fines.
Ransomware Protection
With the growing threat of ransomware attacks, having secure and regularly updated backups is crucial. Our cloud backup services provide an additional layer of defense, allowing businesses to restore uncorrupted versions of their data swiftly and avoid the financial and operational fallout of a ransomware attack.
Data Archiving
Companies often need to retain large amounts of data for extended periods, either for historical reference, compliance, or analytics. Our cloud solutions provide cost-effective, scalable storage for data archiving, ensuring that historical data is preserved and accessible whenever needed without occupying valuable primary storage resources.
Remote and Hybrid Workforce Support
As more businesses adopt remote or hybrid work models, it is critical to ensure that all employees’ data is protected, regardless of their location. Our cloud backup solutions enable seamless data protection for remote and distributed teams, ensuring that data from various endpoints is securely backed up and readily available for recovery.
Data Retention and Versioning
Businesses that require meticulous data management, such as legal firms or financial services, can benefit from our data retention and versioning features. These features allow end customers to maintain multiple versions of their files, facilitating easier recovery of previous versions and compliance with data retention policies.
Partner Use Cases
Managed Service Providers (MSPs)
MSPs can leverage our BaaS solutions to offer comprehensive data protection services to their clients. By integrating our scalable cloud backup services, MSPs can provide continuous data protection, secure offsite storage, and rapid recovery options, enhancing their service portfolio and improving client satisfaction.
Resellers
VARs can enhance their product offerings by reselling our BaaS solutions, providing clients with ready-to-use, value-added data protection services. By promoting our flexible and cost-effective cloud backup options, VARs can offer essential data protection capabilities, ensuring clients’ business continuity and resilience against data loss.
Independent Software Vendors (ISVs)
ISVs can integrate our cloud backup solutions into their software products to offer added value to their customers. This allows ISVs to provide built-in data protection features, ensuring that end users have a reliable and secure option for data backup and recovery embedded directly within the software applications.
System Integrators
System Integrators can incorporate Livewire Cloud’s BaaS solutions into their clients’ IT infrastructures to enhance data management and protection frameworks. By offering our robust backup services, integrators can ensure seamless data protection while reducing the complexity and cost associated with traditional backup methods.
Cisco/Dell Server Hardware:
High-performance Cisco/Dell servers power our cloud with Intel Scalable / AMD EPYC processors with Enterprise Grade NVMe, SSDs and HDDs, delivering exceptional processing power and reliability.
Cisco Nexus Fabric:
Our network infrastructure is built on Cisco Nexus fabric with Redundant Edge Firewall in each datacenter, providing high-speed connectivity and robust network performance.
Certified Tier-3 Datacenters:
We operate from certified Tier-3 datacenters, ensuring high availability, redundancy, and top-tier security.
Cloud Exchange and Network Transit:
Our Private Cloud leverages advanced cloud exchange services and network transit solutions to provide seamless connectivity and optimal data transfer speeds between cloud environments.
Multi-Tiered Storage:
Our multi-tiered storage solutions offer flexible and efficient data storage options to meet diverse needs.
Zero Trust Network Access:
Implementing Zero Trust principles ensures that only authorized users have access to your resources, enhancing security.
Multi-Factor Authentication (MFA):
MFA adds an extra layer of security to your cloud environment, protecting against unauthorized access.
External Vulnerability Scan:
Regular security assessments ensure your infrastructure remains secure and resilient against threats.
Autonomous Deep Learning AI Penetration Testing:
This cutting-edge technology leverages deep learning algorithms to simulate sophisticated cyber-attacks, identifying vulnerabilities and enhancing the overall security posture of your cloud environment.
DDoS Protected Bandwidth:
State of the Art DDoS protection with an ability to divert the attack to external scrubbing center
Optional Managed SOC:
Our Managed Security Operations Center (SOC) services offer comprehensive monitoring and management of security incidents round-the-clock, ensuring quick threat detection and response.
Offsite Backup to S3 repository:
Your backup data will be securely stored in the Seagate LyveCloud, a fully-managed S3 repository hosted by Seagate. This service ensures that your backup images are not only safeguarded offsite but are also readily accessible for download or transfer at your convenience.
Standalone Service
MSPs can offer our backup service to end customers who are not hosting with Livewire Cloud.
Integrated Service
The backup service can be integrated with the cloud hosting package provided by Livewire Cloud, offering a seamless experience for MSPs and their clients.
Frequently Asked Questions
What is Livewire Cloud's Backup as a Service (BaaS)?
Livewire Cloud’s Backup as a Service (BaaS) provides comprehensive and customizable data protection solutions. It includes multi-tiered storage, unlimited bandwidth, integrated backups with optional disaster recovery, and 24/7 monitoring and support.
Who can benefit from Livewire Cloud's BaaS?
Our BaaS is designed for Managed Service Providers (MSPs), Independent Software Vendors (ISVs), System Integrators, IT Service Providers, and Value-Added Resellers (VARs). Any organization looking to enhance their data protection strategy can benefit from our offerings.
What are the options available?
All our cloud packages come with integrated backup services bundled into the cloud hosting cost. MSPs can additionally procure the backup service as a standalone offering for end customers who are not hosting with Livewire Cloud.
Can the backup service be customized?
Yes, Livewire Cloud offers customizable backup solutions. This allows you to tailor your data protection strategy to your specific needs and requirements.
Does the service include disaster recovery?
Integrated backups with optional disaster recovery services are available to ensure comprehensive protection for your data.
Is there around-the-clock support available?
Absolutely, Livewire Cloud provides 24/7 monitoring and support, ensuring that you have peace of mind knowing your data is protected at all times
What type of storage options are provided?
We offer multi-tiered storage options to fit various requirements and budget constraints, ensuring a perfect solution for every user.
How does Livewire Cloud ensure the security of my data?
Livewire Cloud utilizes AES-256 encryption for data both in transit and at rest. Our infrastructure is compliant with global standards, including GDPR, HIPAA, and SOC 2, ensuring that your data is protected with the highest security measures at all times.
Can I customize my backup schedule?
Yes, our service allows you to customize your backup schedules according to your specific business needs. You can set backups to occur daily, weekly, or monthly, or even implement continuous real-time backups for critical data.
What happens if I need to recover my data?
Our service offers a straightforward recovery process. You can initiate a data recovery from our user-friendly dashboard, and our system is designed to perform rapid restorations to minimize downtime and maintain business continuity.
Is there a limit to how much data I can back up?
Livewire Cloud offers scalable storage solutions that grow with your business. You can start with what you need and increase your storage capacity as your data requirements grow, without facing any disruptions or requiring significant system changes.
How does Livewire Cloud handle large data volumes?
Our service is built to handle large volumes of data efficiently. We use advanced data compression and deduplication techniques to optimize storage and bandwidth usage, ensuring quick and efficient backups and recoveries.
What kind of support can I expect from Livewire Cloud?
Livewire Cloud provides 24/7 customer support with access to a team of backup and recovery experts. Our proactive monitoring system helps to ensure that any issues are quickly identified and resolved, minimizing the impact on your business.
How cost-effective is Livewire Cloud’s Backup as a Service?
Our BaaS eliminates the need for costly on-premises backup infrastructure, reducing both capital expenditure and operating costs. You pay only for the storage you use, with no hidden fees, making it a cost-effective solution for businesses of all sizes.
Can I cancel my service at any time?
Yes, Livewire Cloud offers flexible subscription plans with no long-term commitment required. You can upgrade, downgrade, or cancel your services based on your current needs, providing you with maximum flexibility.

Backup As a Service

Secure, Flexible, and Comprehensive Data Protection

Service Overview

Key Features

Benefits

Customer Use Cases

Partner Use Cases

Technical Specifications

Service Delivery Options

FAQ’s

Customer Use Cases

Partner Use Cases

Managed Service Providers (MSPs)

Resellers

Independent Software Vendors (ISVs)

System Integrators

Cisco/Dell Server Hardware:

Cisco Nexus Fabric:

Certified Tier-3 Datacenters:

Cloud Exchange and Network Transit:

Multi-Tiered Storage:

Zero Trust Network Access:

Multi-Factor Authentication (MFA):

External Vulnerability Scan:

Autonomous Deep Learning AI Penetration Testing:

DDoS Protected Bandwidth:

Optional Managed SOC:

Offsite Backup to S3 repository:

Standalone Service

Integrated Service

Frequently Asked Questions

What is Livewire Cloud's Backup as a Service (BaaS)?

Who can benefit from Livewire Cloud's BaaS?

What are the options available?

Can the backup service be customized?

Does the service include disaster recovery?

Is there around-the-clock support available?

What type of storage options are provided?

How does Livewire Cloud ensure the security of my data?

Can I customize my backup schedule?

What happens if I need to recover my data?

Is there a limit to how much data I can back up?

How does Livewire Cloud handle large data volumes?

What kind of support can I expect from Livewire Cloud?

How cost-effective is Livewire Cloud’s Backup as a Service?

Can I cancel my service at any time?

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